Privacy Policy

1. Who We Are

Peak Vista Travels ("we", "us", "our") is a travel services company offering tour packages, flight and hotel bookings, and related travel experiences. Our registered office is at 2B 2nd E Street DHA Phase Islamabad. You can contact us at mmmaaa7778889@gmail.com or 03354571620

2. Data We Collect

Information you provide

Contact details (name, email, phone), booking details (passenger names, dates, preferences), identification documents where required for travel (passport number, visa details), payment information (processed via third‑party gateways), and messages you send us.

Information we collect automatically

Device and usage data such as IP address, browser type, pages visited, and approximate location. We may use cookies, pixels, and similar technologies for analytics and to improve your experience.

Information from third parties

We may receive information from airlines, hotels, payment processors, identity verification partners, and advertising/analytics providers.

3. How We Use Your Information

• Provide, operate, and maintain our services, including processing bookings and itineraries.
• Communicate with you about your inquiries, bookings, and customer support.
• Process payments, detect and prevent fraud, and ensure compliance with law.
• Personalize content and offers, and improve website functionality and user experience.
• Send marketing communications (you can opt out at any time).
• Comply with legal obligations and respond to lawful requests.

4. Legal Bases for Processing (where applicable)

• Performance of a contract (to deliver booked services).
• Legitimate interests (to operate and improve our business, prevent fraud, secure our services).
• Your consent (for certain marketing and cookie uses).
• Compliance with legal obligations (tax, accounting, KYC/AML where required).

5. Cookies & Tracking Technologies

We use essential cookies to enable core functionality and optional cookies for analytics and advertising. You can manage your preferences via our cookie banner or your browser settings. Disabling some cookies may affect site performance.

6. Processing & Sharing

We do not sell your personal data. We may share your information with:

• Service providers under contract (hosting, analytics, payment processing, customer support).
• Travel partners (airlines, hotels, local tour operators) to fulfill your bookings.
• Authorities or third parties when required by law or to protect rights, property, or safety.
• In connection with a business transfer (merger, acquisition, asset sale) with appropriate safeguards.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including to meet legal, accounting, or reporting requirements. Typical retention for booking records is 6–7 years, subject to applicable law.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing. You may also withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at mmmaaa7778889@gmail.com. We may need to verify your identity before responding.

10. Children’s Privacy

Our services are not directed to children under 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to request deletion.

11. Data Security

We implement technical and organizational measures designed to protect your information, including encryption in transit (HTTPS), access controls, and staff training. However, no method of transmission or storage is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will update the "Last Updated" date at the top of this page, and, where appropriate, notify you by email or site notice.

13. Contact Us

If you have questions or concerns about this Policy or our data practices, contact our Data Protection Officer: